Formal Complaints Procedure

A complaint is simply defined as:

“An expression of dissatisfaction with a service which requires a response”.

Customers / individuals may submit a complaint in person to any member of the Environmental Health Department by phone, in writing or through any of the Council’s elected members.

To download the Environmental Health Department’s Formal Complaints Procedure, our Guidelines on Redress and the Complaints Form please click here.

To download the Environmental Health Department’s Formal Complaints Procedure, our Guidelines on Redress and the Complaints Form in Irish Please Click Here